info@voiceworld.com.au
 

The VoiceWorld Staged Approach Solution

 

From traditional telephone systems to a complete IP solution

 VoiceWorld Staged Approach Solution


 

Stage One - Adding VoIP Capability to Existing Infrastructure

 

The first step of migration involves adding an intelligent gateway to the current PABX/Key system across the existing PSTN lines.  The gateway connects to the back of the PABX and then into the company LAN via the router, sitting between the two in order to "capture" the outbound calls and route them over IP.  This may also include fax calls.

 

The benefits you will see at this stage are ...

·         No change in the behaviour or performance of your existing telephone system

·         Big savings on your telephone bill straight away

·         No loss of telephone capability, even in a total Gateway or internet failure

·         Robust Gateway Equipment

·         No Equipment is thrown away

 

In order to assure a high level of quality it is important to deploy a robust gateway which supports QoS (Quality of Service).  The gateways we recommend provide multi-path architecture and includes such features as prioritisation of voice over data, packet saver to reduce bandwidth usage, constant monitoring of VoIP calls for jitter, packet loss and latency with automatic switchover to the PSTN, and NAT firewall access within the network.  As a result all calls are always at a level of quality equal to fixed line.

 

Quintum LogoQunitum Tenor AS

 

VoiceWorld supplies and supports the Quintum range of Gateways as we see these to be industry leaders in VoIP Gateway Technology.   There is a model that suits every scenario.

 

 

Stage Two - Adding VoIP Gateways to Multiple Sites and Remote Employees for Free On-net Calling

 

One of the most important and powerful advantages of Voice-over IP is the ability to make free on-net calling.  That means for businesses with multiple sites and/or remote employees all calls between sites are FREE.  In fact, they never even traverse the PSTN at all! With gateways deployed in each location, the calls will go from one site to another, routed through a central switch, solely over IP.  In the case of remote employees who perhaps work from home, a simple device such as an ATA can be deployed, though naturally the quality will be greatly dependent upon the broadband connection at their premises.  See also The VoiceWorld Home Office Solution.

 

The additional benefits you will see at this stage are ...

·         FREE Inter-office phone calls, even if the other office is interstate or overseas

·         All sites can be connected and controlled by a central PABX, thereby acting as a simple extension

·         Inbound calls can be sent to any location connected by your VoIP WAN without additional cost

·         Even further savings off your phone bill

 

 

Stage Three - Implementing a Feature-rich IP PBX with IP Phones

 

The next step in the evolution to VoIP involves moving onto an IP-based PBX and adding IP phones at each extension.  These systems are a replacement for an existing telephone system and offer a variety of additional tools and features not available in a traditional PABX, including applications that work with your PC.  Thus begins the elegant path to convergence of voice and data.

 

The additional benefits you will see at this stage are ...

·         Either Server based (Internally managed) or Hosted (Externally managed) IP PBS Solution

·         Voicemail to Email

·         Fax to Email

·         Call Forwarding/Follow Me

·         Virtual Conference Rooms

·         Presence Management (e.g. Do Not Disturb)

·         Call Recording

·         Calling from Desktop Applications (e.g. Microsoft Outlook ®)

·         Video Conferencing

 

Additions, moves or changes can be completed by an in-house system administrator or remotely.

 

Epygi Logo

 

Epygi Quatro 16x

 

 

VoiceWorld supplies and supports the Epygi range of IP PBXs as we see these to be industry leaders in VoIP PBX Technology. Also, we have a range of IP Phones to selct from.  There is a model combination that suits every scenario. 

 

Let one of our consultants come to you and discuss your business needs and assess the benefits that a VoiceWorld Solution will have for your business.

 

 

Contact us on 02-80022388

Sydney - Central Coast

 

or click on our logo below and send us an email.

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